Introduction to „QR code“ in Restaurant
In May 2023, I was sitting with my friend, small pancakes truck owner, in the middle of fancy restaurant. We did not know what to chose from the menu because every meal had strange names. We just didn’t know what the meals was all about. Strange names, strange ingredients.
They offered us to scan a QR code so we can see the menu and decide what to choose.
Immediately I said: „No way! I am an IT guy, I am spending 16 hours in front of my screen and I am not going to do that also in restaurant, where I am spending my time with my friend!“ „Leave me alone and bring us a proper menu, please.„
They persisted: „Give it a chance, scan it, you will be surprised.„
I said: „OK, let’s give it a try.„
We both scanned the QR code, saw the offer and immediately knew what we are going to order!
Oh, I am going to have this salmon with this and he ordered that..
We were really surprised!
He immediately looked at me and asked: „Martin, would you be able to make such digital menu also for my Pancakes truck business?„
It struck me as bolt in my head. „Sure Andrej, I can do it, we are custom software development company, and I am building software from my High School.„
Story behind creating first „QR code menu“ or „Digital menu“ as some say
We had good laugh, enjoyed each other, talked about families and I went home thinking: „Is it a good idea to custom-build this when he can just use same system?“. So I Googled this software and was so frustrated how hard it was for me to add drinks, meals, offers and other items.
I told my programmer what I wanted and how I wanted to be build. – Mostly because I have a talent to make things simpler and easier to use.
Within a week we had out first prototype and I went to the streets to talk to restaurant owners. Many told me that this is never going to be working but few of them decided they are going to try it.
I don’t exactly remember how many did I sell, but somehow I found few interested buyers.
Story of our first Ideal Customer of our QR code/Digital menu solution
I started blogging about our QR menu system (at www.pikMenu.com) and somehow (of course from Google Search) we received our first „organic“ order.
Petra, Busy, Creative Restaurant Owner
Petra is busy Pizza Restaurant owner in small town in Europe in the state called Slovakia. She is very innovative and is always thrilled to bring new innovations to her customers. She is the person that wants to delight customers even though she is not under big lights of big cities like NYC.
Petra is owner that wants to bring live local music to her establishment. Petra is thrilled to present her guests with new pizza combinations with new ingredients, new shapes and new forms.
She is really, and I mean, REALLY creative person.
QR Code Menu or Should I Say „pikMenu“ for Petra?
I never thought I say that, but whatever function we add to pikMenu, she says it serves her. We added Promotion section, she immediately used it for delighting her customers with warm welcome message.
When we added Statistics scans charts, she started to look at them and provide us with feedback.
When I asked her, how she is satisfied with pikMenu, she said: „pikMenu is so cool I bough also a new iPhone so I can add better pictures to it.„
When we added new function „TV Gallery“ (You can show any picture you want on your SmartTV in you venue), she found the time to test it. Now she is also very happy to use it.
Thanks to pikMenu, we’ve completely eliminated the hassle of reprinting menus — even for the smallest edits. It’s fast, easy to use, and loved by both our team and our guests. We can’t imagine running our pizzeria without it anymore. Petra Prieboj, Owner
Of course we know how „not developed“ this feature is. But she is superb happy.
When I asked: „What do you like about pikMenu?“ Her answer was: „Everything, this experience will stay with us forever.“
I have never experienced such an honest joy from a program that we developed before.
When I asked: „What is the best feature of pikMenu?“ she replied: „That I can change anything at anytime so I can create my own experience for customers within a minute.“ ..and then she added: „And also that I can increase prices whenever I want (smilingly).“.
Are you our Petra too?
I honestly have to admit, it seems we have a good product but only for our Petra. Are you our Petra too? Maybe try our pikMenu or as people say QR menu for free and let us know.
And PS: Petra is not using her pikMenu integrated with POS. She wants to have a control and work with her customers.
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